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  • Great customer service.

    Northern Tool two thumbs up. Bought a used sprayer 26 gallon atv spot sprayer with 5.5gpm 70psi pump. For 40 bucks. The pump housing was cracked no big deal for me order a pump head and bolt it on. Got the new one in and the box was full of water, and stunk. Then looked at the pump not pretty rusty bearing shotty plastic work and the bolt holes werefor the base were cleaned after casting basically junk to me. So called northern and told them of my situation. The lady told me take the part from the old one and the new one make one good pump and sending out return shipping labels and another pump head. No charge. If I don't like the second one send it back. I can't complain about that.

  • #2
    I need an allen head cap screw size #6X40 threads X 3/4" long for the cover on a Snap On 1/2" drive ratchet.
    Snap On did not have one and offered to replace the entire ratchet. I declined the offer at this time and will try to find the screw. Can't beat that offer from Customer Service.
    My ratchet part # is 71-10, it is from before 1927 (date codes started in 1927) .

    Comment


    • #3
      Originally posted by jhjimbo View Post
      I need an allen head cap screw size #6X40 threads X 3/4" long for the cover on a Snap On 1/2" drive ratchet.
      Snap On did not have one and offered to replace the entire ratchet. I declined the offer at this time and will try to find the screw. Can't beat that offer from Customer Service.
      My ratchet part # is 71-10, it is from before 1927 (date codes started in 1927) .
      @ jimbo.....Son check-out local Flea markets tool area, I found a full WW II dull-gray Snap-on 1/4" Socket with Ratchet set, $25.00

      Comment


      • #4
        Originally posted by jhjimbo View Post
        I need an allen head cap screw size #6X40 threads X 3/4" long for the cover on a Snap On 1/2" drive ratchet.
        Snap On did not have one and offered to replace the entire ratchet. I declined the offer at this time and will try to find the screw. Can't beat that offer from Customer Service.
        My ratchet part # is 71-10, it is from before 1927 (date codes started in 1927) .
        Thanks, I know where the truck will be latter today so I am going to see if he has one.

        Comment


        • #5
          Originally posted by jhjimbo View Post
          I need an allen head cap screw size #6X40 threads X 3/4" long for the cover on a Snap On 1/2" drive ratchet.
          Snap On did not have one and offered to replace the entire ratchet. I declined the offer at this time and will try to find the screw. Can't beat that offer from Customer Service.
          My ratchet part # is 71-10, it is from before 1927 (date codes started in 1927) .
          Good Luck Old Man.........have a great day!

          Comment


          • #6
            Originally posted by jhjimbo View Post
            I need an allen head cap screw size #6X40 threads X 3/4" long for the cover on a Snap On 1/2" drive ratchet.
            Snap On did not have one and offered to replace the entire ratchet. I declined the offer at this time and will try to find the screw. Can't beat that offer from Customer Service.
            My ratchet part # is 71-10, it is from before 1927 (date codes started in 1927) .
            My ratchet is at a local garage and the Snap On salesman is due in today so maybe he has one on his truck.

            BTW, you are older than I am - old man.

            Comment


            • #7
              Originally posted by jhjimbo View Post
              I need an allen head cap screw size #6X40 threads X 3/4" long for the cover on a Snap On 1/2" drive ratchet.
              Snap On did not have one and offered to replace the entire ratchet. I declined the offer at this time and will try to find the screw. Can't beat that offer from Customer Service.
              My ratchet part # is 71-10, it is from before 1927 (date codes started in 1927) .
              Yes I Are....All the younger Guys that worked for Me,I call them all old Men and they all would laugh!!

              Comment

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